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Bizfon Inc Complaint - Bizfon system is not worth the money or time..... - BIZFON 680
Bizfon Inc Complaint

Bizfon Inc Complaint

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Bizfon system is not worth the money or time..... - BIZFON 680


We ordered this system in December of 2012. We ordered a main control unit and a 2nd unit to be able to have enough extensions for the business. I installed it at the end of the month. In February 2014 (14 months) we had one of the units die. I called into Bizfon and they told me that it only had a 1 year warranty so we would have to order a new unit. That would cost us almost $1000. I was absolutely furious. I found a place online to order a refurb for a little less. That fixed the problem at the moment.

Then in June 2014 we changed phone service from Windstream to Charter. Now, I can no longer use any of the feature buttons on the phones that cost me well over $300. Bizfon says that their phones are not compatible with cable phone service. They told me to send my phones in and they can replace a chip in them to keep the phone from shutting down if I hit one of the feature buttons, but that chip doesn't make the feature buttons available for use. So, I spent over $5000 on a new phone system that 1/2 of it died 14 months later. And all the phones now shut down if a feature key is hit.

This is a terrible phone system. I should have stuck with my old Merlin system. We were just trying to upgrade. That failed.

Don't waste your money or time on this phone system. You will be disappointed!!


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